- Click the Tools menu at the top of the browser window.
- Select Internet Options.
- Choose the Security tab at the top of the Options window.
- Click Custom level button to open the Security Settings window.
- Under the Scripting category, be sure of the following:
- Active Scripting is set to Enable
- Allow Programmatic clipboard access is set to Enable
- Scripting of Java applets is set to Enable
- Click OK to close the settings window, and again to close the options window.
- Reload the page by clicking the Refresh button in the browser address bar, or by pressing the F5 key on the keyboard.
- Click the Firefox button at the top of the browser window (or the Tools menu if the menu bar is present).
- Select Options.
- Choose the Content tab at the top of the Options window.
- Click the Advanced button, and be sure of the following:
- Move or resize popup windows is checked
- Raise or lower windows is unchecked
- Disable or replace context menus is checked
- Click OK to close the Advanced window, and again to close the Options.
- Refresh the page by clicking the Reload button in the browser address bar, or by pressing the F5 key on the keyboard.
- Click the Customize and control Google Chrome button located next to the address bar.
- Click Settings.
- Within the Settings tab, click the Show advanced settings link at the bottom of the page.
- Scroll down to the Privacy settings.
- Click the Content settings button.
- Click the X button in the corner to close the Content settings pop-up.
- Close the Settings tab.
- Refresh the page by clicking the Reload button next to the browser address bar, or by pressing the F5 key on the keyboard.
- Click the Safari menu at the top of the screen.
- Click Preferences.
- Under the Security tab, make sure of the following:
- Click the Close button
If you need further assistance or have additional questions please contact:
Open SUNY Support Services HelpDesk
1-800-875-6269 | email@example.com